Vitro Announces Multi-Tiered Voice and Data Services Contract

Vitro America, Vitro’s subsidiary in the United States (NYSE: VTO and BMV: VITROA), announced a new contract with SBC Communications Inc. (NYSE: SBC), for a variety of voice and data services for 182 regional offices and retail locations. Under the terms of the contract, SBC companies will provide local and long distance voice services, SBC Yahoo! DSL Internet service, SBC PremierSERVSM Data Center Hosting and MPLS services to Vitro locations nationwide. Approximately 180 locations will utilize the local and long distance voice services, while 126 locations will be outfitted with SBC Yahoo! DSL Internet service, and 56 will utilize the MPLS services. The solutions will give Vitro a more centralized network, making it easier for the company to control inventories and do customer product searches. For example, if a customer at Binswanger Glass in Austin, Texas, wanted a car windshield that was not in stock, the employees of Binswanger Glass could do an inventory search to determine which store in the Vitro network did have the windshield in stock, this with the help of a computer application that will use the communication circuits provided by SBC. “As one of leading glass producers in the USA, it’s important for us to know what inventory we have and where, so we can continue to provide the best possible service to our customers,” said Luis Gonzalez, President of Vitro America. “Our relationship with SBC companies, and the state-of-the-art voice and network services they provide, will be instrumental in helping us maintain our levels of customer service and achieving important savings.” Prior to this contract with SBC companies, Vitro was utilizing a frame relay network from different telecommunications carriers that covered some locations. Already utilizing some SBC Long Distance services, Vitro America decided to consolidate all of its voice and data services with SBC companies. “This contract is a terrific example of our ability to provide end-to-end voice and data networking services,” said Mark Kieffer, president, SBC Business Communications Services. ”Vitro’s decision to consolidate all of its voice and data services with SBC companies demonstrates our expertise in providing enterprise customers of all sizes with a complete portfolio of voice, data and long distance services.” About SBC SBC Communications Inc. (NYSE: SBC) is a Fortune 50 company whose subsidiaries, operating under the SBC brand, provide a full range of voice, data, networking, e-business, directory publishing and advertising, and related services to businesses, consumers and other telecommunications providers. SBC holds a 60 percent ownership interest in Cingular Wireless, which serves more than 24 million wireless customers. SBC companies provide high-speed DSL Internet access lines to more American consumers than any other provider and are among the nation´s leading providers of Internet services. SBC companies also now offer satellite TV service. Additional information about SBC and SBC products and services is available at www.sbc.com. Vitro, S.A. de C.V. (NYSE: VTO; BMV: VITROA), through its subsidiary companies, is one of the world´s leading glass producers. Vitro is a major participant in three principal businesses: flat glass, glass containers and glassware. Its subsidiaries serve multiple product markets, including construction and automotive glass; food and beverage, wine, liquor, cosmetics and pharmaceutical glass containers; glassware for commercial, industrial and retail uses, and aluminum containers. Vitro also produces raw materials and equipment and capital goods for industrial use. Founded in 1909 in Monterrey, Mexico-based Vitro has joint ventures with major world-class partners and industry leaders that provide its subsidiaries with access to international markets, distribution channels and state-of-the-art technology. Vitro´s subsidiaries have facilities and distribution centers in nine countries, located in North, Central and South America, and Europe, and export to more than 70 countries worldwide. For further information, please visit our website at: http://www.vitro.com